Privacy Policy

Last updated: July 15, 2026

Clean Memphis (“Clean Memphis,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information may be collected, used, and shared when you visit cleanmemphis.org (the “Website”).

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide through the Website, including:

Your name and email address when you subscribe to our email list
Your contact information when you submit a form or contact us
Any information you include in a message or inquiry

Please do not submit sensitive personal information through the Website unless it is specifically requested.

Information Collected Automatically

When you visit the Website, certain technical and usage information may be collected automatically, including:

Internet Protocol address
Browser and device type
Operating system
Referring website
Pages viewed
Date and time of your visit
General geographic location derived from your Internet Protocol address
Information about how you interact with the Website

This information is generally used to understand Website traffic, maintain Website security, and improve the Website.

Google Analytics

We use Google Analytics to help us understand how visitors find and use the Website.

Google Analytics may use cookies and similar technologies to collect information about Website activity, including pages visited, time spent on the Website, device type, browser type, and general location information.

You may limit or disable cookies through your browser settings. Google also provides tools that allow users to opt out of Google Analytics tracking.

Email Subscriptions and Mailchimp

When you subscribe to receive Clean Memphis news, updates, or other communications, the information you provide may be submitted to and stored by Mailchimp, our email marketing service provider.

We may use this information to send you:

Clean Memphis news and updates
Information about programs and events
Volunteer opportunities
Community announcements
Other communications related to our mission

You may unsubscribe at any time by using the Unsubscribe link included at the bottom of our emails.

Mailchimp’s collection and use of information are also governed by its own privacy policy.

Volunteer and Other External Forms

The Website may link to volunteer registration forms or other forms operated by third-party organizations, such as Volunteer Odyssey.

When you follow a link to an external website or submit information through a third-party form, the information you provide is collected directly by that third party. Its privacy policy and terms govern how your information is collected, stored, and used.

Clean Memphis does not control the privacy or security practices of third-party websites. We encourage you to review the privacy policy of any external service before submitting personal information.

How We Use Information

We may use information collected through the Website to:

Respond to questions and inquiries
Send email communications to subscribers
Share information about programs, events, and volunteer opportunities
Coordinate community activities and partnerships
Understand how visitors use the Website
Improve Website content, performance, and accessibility
Maintain the security and proper operation of the Website
Comply with legal obligations

Clean Memphis does not sell or rent personal information.

Cookies

The Website may use cookies and similar technologies.

Cookies are small files stored on your device that help websites function and provide information about how visitors use them.

The Website may use:

Essential cookies needed for Website operation and security
Analytics cookies used to measure Website traffic and performance
Cookies placed by third-party services used on or linked from the Website

You may control or delete cookies through your browser settings. Disabling certain cookies may affect how some parts of the Website function.

How Information May Be Shared

We may share information with service providers that help us operate the Website and communicate with our community, including providers of:

Website hosting and maintenance
Website analytics
Email marketing
Website security
Volunteer registration or coordination

We may also disclose information when reasonably necessary to:

Comply with a law, court order, subpoena, or government request
Protect the rights, safety, or property of Clean Memphis or others
Investigate suspected fraud, misuse, or security incidents
Enforce applicable policies or agreements

We do not authorize service providers to use personal information for purposes unrelated to the services they provide to us, except as permitted by their own terms or required by law.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or to comply with legal, administrative, or recordkeeping obligations.

Email subscriber information may be retained until you unsubscribe or request deletion. We may retain limited information needed to document and honor an unsubscribe request.

Information submitted directly to a third-party platform is retained according to that platform’s policies.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. You provide information through the Internet at your own risk.

Children’s Privacy

The Website is intended for a general audience. We do not knowingly collect personal information online from children under 13 without appropriate consent.

If you believe a child has submitted personal information through the Website without authorization, please contact us so that we can review and, when appropriate, delete the information.

Your Choices

You may contact us to request that we:

Correct inaccurate personal information
Delete personal information we maintain about you, when appropriate
Stop sending you marketing or newsletter emails
Provide information about the personal information we maintain about you

We may need to verify your identity before completing a request. Certain information may be retained when required by law or for legitimate administrative purposes.

External Links

The Website may contain links to websites operated by partner organizations, sponsors, volunteer platforms, social media services, or other third parties.

Clean Memphis is not responsible for the content, privacy practices, or security of external websites. Visiting an external website is subject to that website’s own privacy policy and terms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the Website, our practices, or applicable requirements.

Any revised policy will be posted on this page with an updated revision date.

Contact Us

Questions or requests regarding this Privacy Policy may be directed to:

Clean Memphis
3548 Walker Ave, Suite 102
Memphis, TN 38111
Phone: 901-235-2416
Email: info@cleanmemphis.org